Mum’s The Word: Kaysie calls on Community to Join Caring Crusade

Archived 21 Aug 2021 - Posted: 22 Jun 2021
PEAS IN A POD: Wagga mum and daughter Jo (left) and Kaysie Crossley work side-by-side in the local aged care industry.
A Wagga woman working alongside her mother in aged care has urged others to consider a “caring” career to address a growing skills crisis in the sector.

TAFE NSW Wagga Wagga aged care graduate Kaysie Crossley, 19 , has only recently left the family home but still clocks on each day as a Home and Community Care Worker with Catholic Healthcare and works side-by-side with her mum, Jo.

It comes as the aged care industry grapples with an ongoing skills shortage, with a recent Productivity Commission Inquiry Report finding by 2050, more than 3.5 million Australians would be using aged care services and to cater for the growth, the workforce would need to quadruple to nearly a million workers. 

Ms Crossley, who originally completed a Diploma of Beauty Therapy through TAFE NSW, said the unlikely seed for a career change was planted while performing a pedicure on a client.

“She was telling me about how many aged care jobs were out there and the more she talked about it, the more I could see myself doing it,” she said.

“Mum had been a disability and aged care worker for about 25 years so I’d grown up around it.

“I fell in love with the job straight away. I’m a very caring person by nature and to help someone when they need you most is such a privilege.

“For some people, you’re the only one who comes to see them and their whole face lights up.”

So intense is the industry’s demand for TAFE NSW students, Ms Crossley was offered a position shortly after she started her Certificate III in Individual Support (Ageing) course.

Ms Crossley said she had no issue working with her mum as the pair “get along really well and have always been close”.

TAFE NSW aged care teacher Debbie Healey said the industry offered the rare combination of job security and satisfaction, with graduates leaving with the practical skills and work experience to hit the ground running.

“The aged care industry is awash with jobs at the moment and if you love helping people, it can be the perfect profession,” Ms Healey said.

“You really are making a difference in a person’s life and helping older people retain dignity as they age.

“And so many of our TAFE NSW Wagga Wagga graduates walk straight into jobs, often before even graduating.”

If you’d like to learn more about studying aged care at TAFE NSW, visit TAFE NSW or 13 16 01.

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